Returns & Exchanges

AndaSeat offers a 15-day return policy for all unused furniture and accessories to ensure you are completely satisfied with your ergonomic setup. We strive to make the return process as seamless as possible for our customers within the home and office furniture community.

1

Initiate Return Request

Contact our support team within 15 days of delivery with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

2

Pack the Product

Disassemble the chair or desk and securely pack it in its original packaging, ensuring all components, manuals, and hardware are included.

3

Ship to Warehouse

Affix the provided shipping label or use a carrier of your choice to send the package back to our designated inspection center.

4

Inspection and Refund

Once our technicians verify the item's condition, we will process your refund to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing